Mrs. Anche Petrova Hristova, Romani women from the village of Radanovo has a menthally-disabled child. The Roma mediator in Radanovo village assisted her in fulfilling of applications for receiving a pension for the child and to register him in a school for mentally disabled children. With these applications she approaches the social worker Mrs. Kina Petrova from Stae Social Agency, department Polski Trambesh during her weekly visit to the village of Radanovo. Social worker requests Mrs. Hristova to fulfil two more applications. Mrs. Hristova explained her that she cannot fulfil the application by herself and ask Mrs. Petrova for assistance. The social worker answers her that she is very busy now and cannot help. Mrs. Anche Hristova insists to receive help in fulfilling her applications reiterating the fact that this concerns her son future. Frustrated by this second request, social worker expels her away from the office. One non-Roma woman that was waiting in front of the social worker office witnessed this act.
After a fact finding research were conclude and witness statements on the case received, the legal consultant has proposed to Mrs. Hristova – two strategies for defence: Administrative process or Court litigation. She choose to use Administrative procedure because of the long period that the case will be approached by the Court and to avoid confrontation with the State Social Agency, Department Polski Trambesh as this institution will be responsible for the social pension of her son. An administrative appeal was submitted to the District Department of State Social Agency with petition to apply an administrative punishment to Mrs. Petrova. The petition was accepted and Mrs. Petrova was dismissed from her current position but continue to work for the State Social Agency, Department of Polski Trambesh. Furthermore, Mrs. Hristova receives an apology and the applications submitted by her concerning her son social pension were processed with priority.
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